I have been using 48 Mobile for about a month now and it’s time for a review.
48 Mobile (Ireland) costs me €7.99 per month and as of writing this review, that offer has finished. However, you can still get the same service for 10.99. I moved to this mobile service as part of my plan to reduce my outgoings. You can read how 48 was part of this.
48 Mobile operates using the three mobile network. Under what is known as a ‘virtual network’. In addition, 48 mobile is also owned by Three Mobile. The service is a SIM-only plan. This means, you get a SIM card and buy your own phone, or reuse a phone, once you are out of contract with a more expensive provider.
The network launched a few years ago under the name 48 months. Their target demographic at the time was students. In the last few months, they have changed their strategy to target everyone who wants cheap mobile phone services with fewer frills. As a matter of fact, you can see all the main networks in Ireland are adopting this format. Eir Mobile has a network Called GOMO, and Vodafone just launched Clear Mobile.
48 Mobile – Texts and minutes
The price is extremely competitive €7.99 per month for unlimited calls and texts and 100 GB of data. At the time of writing this is actually increased to €10.99 per month but it is still extremely competitive.
We all know unlimited is a marketing term. The actual number of texts and calls, according to the terms are conditions are 3,000 minutes and 5,000 text messages.
Each call is also capped at 60 minutes, after which your call will disconnect and you will need to redial to continue your conversation.
The network offers a program called Flexi data which I have not seen on other networks.
This Flexi data program allows you to save, carry over, or donate 5 GB of your data to charity. You also have the ability to swap your minutes for extra data. For example, you can swap 300 minutes for three gigabytes of data.
You also have the ability to request data from a friend or send data to a friend.
48 Mobile Coverage – and what network does 48 use?
The network claims to have 98% of population coverage. As I’ve stated the network uses Three Mobile and is also owned by Three Mobile.
On their website, they have a coverage map that claims 99.84% population coverage for voice and text.
99.7% for 3G data and 98.6% for 4G data.
I have tested connectivity in Tipperary which worked really well for 4G data and calls. But I did notice switching to 3G slowed things down every now and then when listening to podcasts.
48 Mobile Free Trial
You have the ability to test the network for free with 1 GB of data before you actually make a purchase.
A good rule of thumb is if you know somebody on the three mobile network that has fairly good coverage you will also have good coverage on 48 Mobile. Although they place different restrictions on speed compared to direct Three customers.
What are the internet speeds on 48 mobile?
A quick speed test conducted in Tipperary on the 2nd of February 2021 showed a download speed of 4.82 MPBS and a ping of 35MS on their LTE network (4G).
In the terms and conditions section on the 48 website, the contractual estimated maximum upload and download speeds are estimated at the following. The 3G speeds will be a maximum download of 2.5 MBPS and an estimated max upload of .49 MBPS.
4G speeds are estimated at – download 10 MBPS and a maximum upload of 2.8 MBPS.
These figures seem to be what they are contractually obliged to offer you under some EU regulation.
The better news is however the non-contractual speeds. These speeds which do not form part of the terms and conditions of your arrangement with the 48 networks specify that the maximum download speed achieved by 48 customers on the 4G network over any 24-hour period is 21.6 MBPS.
If you are unsure. Get the free trail and check the exact speeds in your area.
Customer Care & Technical Support
I have not had to contact support yet but I have noticed some negativity online in this regard. My view of this is, if you are only paying 7.99 a month for the service, something has to give!
Can you really complain?
However, I do note there is an active support forum where people can ask questions and request support.
If you are looking for phone support (actually speaking to a support agent on the phone) support you will be disappointed. There is none.
As I’ve said. On a network like this, one of the services you are sacrificing is support.
Customer service is only available via online forums and an online chat which is available from 9 am to 9 pm Monday to Friday and 9 am to 8 pm Saturday and Sunday. I noticed sometimes the chat button isn’t available because agents are busy assisting other customers.
If you have an urgent query this may not be the network for you. For example, if you are running a business line, maybe don’t use 48.
Paying just 10.99 is a great deal if you are willing to sacrifice customer support. It is possible to find much of the support online, and figure things out yourself!
iPhone Messages issue
One issue I noted that affects iPhone users, is that the imessage function of the messages app does not work unless you have credit in your account. As Apple send an activation text to the UK to activate the service, this is not included in your unlimited messages allocation, as it’s a message to the UK.
For example, if you sign up for 10.99 membership you need an additional euro in your account to enable the activation of iMessage. This information is not clearly available on their website unless you go searching for it in the FAQ. This only affects iPhone users. All you need to do is a one-off payment of 1 euro on their website, to resolve this. A non-issue, but in my opinion, there should be another way around this, the issue is more at Apple’s door than 48 mobile.
Porting is the term that is used if you want to keep your existing mobile number but also move to the 48 mobile services. It is possible to keep your own phone number and this can be completed on their website. Although it is advised to check that your handset is not locked to another network before you do so.
A hotspot is a term that is used to describe sharing your data connection with another supported device.
If your mobile phone supports a hotspot, you can also use this as part of your plan. Although I have found that the settings are not automatically configured and you have to go searching for this information in the support forums. Here is how you do this:
- Select Settings
2.Select Mobile Data and Mobile Data Options
3.Select Mobile Data Network
4.Scroll to MOBILE DATA
5. Scroll to Personal Hotspot and enter APN 48months.liffeytelecom.com
6.Press the Back button to complete
There you have it, if you fancy giving 48 mobile a try, please use the link below and I will get some free credit too, at no additional cost to you.